NBN 50 Essential
Information about the service
An unlimited-data NBN broadband plan delivered over the National Broadband Network. Available where NBN is provisioned at your address (FTTP, FTTN, FTTC, HFC or Fixed Wireless). Speeds vary by technology type and may be lower on FTTN/Fixed Wireless connections.
Typical evening speed (7pm–11pm): 48 Mbps download / 18 Mbps upload.
Information about pricing
Other information
- Unlimited data (subject to fair use).
- Speed and reliability depend on the NBN technology at your address.
- If you cancel within the first 6 months, an unreturned modem fee of $99 may apply.
- Customer service available on 1800 864 961, 8am–9pm AEST.
NBN 100 + Mobile Bundle
Information about the service
An unlimited-data NBN 100 broadband plan combined with a 40GB mobile SIM on a leading Australian mobile network. Includes unlimited national calls and SMS from the mobile SIM.
Typical evening speed (7pm–11pm): 95 Mbps download / 18 Mbps upload (subject to NBN technology type).
Information about pricing
Other information
- Excess mobile data is automatically capped — service is paused, not charged.
- International calls and roaming are not included; standard pay-as-you-go rates apply.
- Premium modem must be returned within 14 days of cancellation if you cancel within the first 6 months, otherwise a $129 fee may apply.
Business Pro
Information about the service
An unlimited-data NBN 100 business broadband plan, an unlimited-calls home phone line, and two business mobile SIMs (40GB each). Static IP available on request at no extra charge. Includes a dedicated account manager and priority business-hours support.
Typical evening speed (7pm–11pm): 95 Mbps download / 18 Mbps upload.
Information about pricing
Other information
- Includes 2× mobile SIMs at 40GB each. Additional SIMs can be added for $25/month each.
- Unlimited national & local landline calls included. International rates available on request.
- Dedicated business-hours account manager for billing, faults and changes.
Mobile SIM 40GB
Information about the service
A SIM-only mobile plan on a leading Australian mobile network. Includes unlimited national calls and SMS, plus 40GB of data per month. No handset included.
Information about pricing
Other information
- Unlimited national calls and SMS within Australia.
- 40GB data per month; excess data is automatically capped (service paused, not charged).
- International calls, SMS and roaming use pay-as-you-go rates available on request.
- Number porting is free of charge.
Customer service & complaints
Customer service: Call us on 1800 864 961 (Mon–Sun, 8am–9pm AEST) or email hello@smartmobdeals.com.au.
Faults & support: Available 7 days a week via the same number.
Complaints: If you have a complaint, please call us first. If you are not satisfied with our response, you can contact the Telecommunications Industry Ombudsman (TIO) for free, independent dispute resolution.
TIO Phone: 1800 062 058 · Website: www.tio.com.au